Privacy Policy

Privacy Policy for Nano Banana Video
Mar 13, 2026

Effective Date / Last Updated

Effective Date: March 13, 2026 Last Updated: April 2, 2026

1. Introduction

Welcome to Nano Banana Video ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect information when you use our AI video generation service at nano-banana.video (the "Service").

By using the Service, you agree to the practices described in this Policy.

2. Information We Collect

2.1 Account Information

When you create or use an account, we may collect:

  • Email address
  • Name (if provided)
  • Authentication profile data from third-party login providers (e.g., Google, GitHub) if you choose to sign in with them

2.2 Content You Provide (Video Generation Inputs & Outputs)

To provide the Service, we process and may store:

  • Text prompts you submit for video generation
  • Reference images you upload for image-to-video generation
  • Generated video outputs and related metadata (e.g., timestamps, duration, sound settings, plan/usage counters)
  • Your generation history and preferences (if you use history/features that save them)

Note: You can request deletion of your account and associated data (see Section 7).

2.3 Usage, Device, and Technical Data

We automatically collect certain data, such as:

  • Feature usage patterns (e.g., which generation modes are used)
  • Access times, pages viewed, and interactions
  • IP address, device identifiers (where available)
  • Browser type/version, operating system
  • Referring URLs and approximate location inferred from IP (city/region level)

2.4 Payment and Subscription Information

Paid plans are processed by PayPal and Creem. We do not store full card numbers or payment account credentials. Payment processors may collect:

  • Payment information (processed by PayPal or Creem)
  • Billing address and tax-related details (if required)
  • Transaction and subscription records

We may store limited payment-related data such as customer/subscription IDs, plan tier, and subscription status to manage billing and access.

For details, see:

3. How We Use Information

We use information to:

  • Provide, operate, and maintain the Service
  • Generate videos and deliver outputs you request
  • Manage accounts, subscriptions, usage limits, and credits
  • Send service-related messages (e.g., receipts, critical notices, policy updates)
  • Provide customer support and respond to inquiries
  • Improve performance, reliability, and user experience
  • Prevent fraud, abuse, and security incidents
  • Comply with legal obligations

4. Cookies and Analytics

4.1 Cookies

We use cookies and similar technologies for:

  • Essential functionality (session, authentication, security)
  • Preferences (where applicable)
  • Analytics

You can control cookies through your browser settings. Some cookies are necessary for the Service to function.

4.2 Analytics Tools

We may use analytics tools to understand usage and improve the Service. These tools may use cookies or similar technologies to collect usage data.

5. How We Share Information

We may share information only as needed:

  • Service Providers / Processors: hosting, CDN, security, analytics, database, authentication, payment, and AI inference providers that help us operate the Service
  • Legal and Safety: to comply with law, enforce terms, or protect rights/safety
  • Business Transfers: in connection with a merger, acquisition, financing, or sale of assets (with appropriate safeguards)

We do not sell your personal information.

6. Third-Party Services (Key Providers)

Our Service may integrate with:

  • kie.ai (AI video generation): your text prompts and reference images are sent to kie.ai for processing to generate videos
  • PayPal and Creem (payments)
  • Cloudflare (hosting, CDN, security, video storage)
  • Neon (database)
  • Resend (email delivery for verification codes)
  • Authentication providers (e.g., Google, GitHub)

Each provider's handling of data is governed by their own policies.

7. Data Retention

We retain information only as long as necessary:

  • Account & settings: while your account is active
  • Generation history & videos: while your account is active, or as long as needed to provide the Service
  • Logs/security records: for a limited period for security, abuse prevention, and troubleshooting
  • Billing records: as required for accounting, tax, and legal compliance

You may request deletion at any time (see Section 8).

8. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access and receive a copy of your personal data
  • Correct inaccurate data
  • Delete your data (subject to legal/contractual retention)
  • Export your data (where applicable)
  • Object to or restrict certain processing
  • Withdraw consent (where processing is based on consent)

To exercise these rights, contact: support@nano-banana.video

9. International Data Transfers

We may process and store data in the United States and other locations where our service providers operate. If you access the Service from outside the U.S., you understand your data may be transferred internationally.

10. Security

We use reasonable technical and organizational measures to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal data, contact us so we can take appropriate action.

12. Changes to This Policy

We may update this Policy from time to time. We will post the updated version on this page and update the "Last Updated" date.

13. Contact Us

Email: support@nano-banana.video Website: https://nano-banana.video